01/11/2018 Recruiting Your Next Employee

01/11/2018 QBOchat

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QBOchat
Thu, Jan 11 2018 22:00:58

01/11/2018 QBOchat

Recruiting Your Next Employee

  1. Welcome everyone to #QBOchat. Please introduce yourselves to the group -> Name, location & name of biz.
  2. #QBOchat is a weekly tweetchat about QuickBooks Online, the best in class accounting platform for #smallbiz
  3. Today we're chatting about Recruiting Your Next Employee. #QBOchat https://t.co/Ou3scCNgfP

    Today we’re chatting about Recruiting Your Next Employee. #QBOchat pic.twitter.com/Ou3scCNgfP
  4. Greetings to #QBOChat from Brent Blackburn here in Utah, owner of Biz Books Cloud LLC
  5. Greeting and Salutations, All! #QBOchat Morgan here from Chico, California where it’s super sunny, then cloudy, then sunny again…overcast day! 🙂 Excited to chat today!
  6. @QBOchat Megan Tarnow with The Mobius Group, checking in from Saint Paul. #QBOchat
  7. Keep the introductions coming. #QBOchat – Also share if you are a #smallbiz owner, accountant or developer/app.
  8. #QBOchat Mo here from the social media team at Avalara. I’m covering for @AlanScottHolley today while he’s off working on BB island.
  9. Happy Thursday @QBOchat team! Alicia in Washington DC reporting from @ReceiptBank. I hope everyone is enjoying their Thursday so far! #qbochat
  10. I am a small business owner and bookkeeper, NOT an accountant 🙂 #qbochat
  11. The first question is right around the corner, remember to use A1, A2, etc when answering a question. #QBOchat
  12. Hellooo everyone!! Harika from Circulus here checking in from Dallas, TX! Hope everyone’s have a fantastic week so far #QBOchat
  13. Hey all, Brian @avalara signing in from Palm Springs, slightly late, mostly on-time to #qbochat
  14. Tiffany is here checking in for Share a Refund. The super cool ? shipment auditing app. #QBOchat
  15. Great distinction, @BizBooksCloud For accountants, it’s an accrual world! 🙂 #QBOchat
  16. Good afternoon, everyone! Chris from JMA Web Technologies here. Hope everyone is doing well. #qbochat
  17. Q1: How do you determine it is the right time to start looking for your next (or first) employee? #QBOchat https://t.co/p37YYKHgrH

    Q1: How do you determine it is the right time to start looking for your next (or first) employee? #QBOchat pic.twitter.com/p37YYKHgrH
  18. Remember to include the hashtag #QBOchat in your tweets so everyone can see your answers!
  19. A1: Years ago I heard Laura Redmond say that she tracks her time, and every time she gets to 20 hours (of client work?) she knows it is time to hire someone. #QBOChat
  20. A1) Mo here: As a former recruiter, I can add–if you need to hire right away, consider bringing in a temp or contractor @QBOchat
    #qbochat
  21. OMG! Then I guess it is time I hired 6 employees! 🙂 RT @MeganTarnow A1: Laura Redmond tracks her time, gets to 20 hours #qbochat
  22. @QBOchat A1: One or all of the below?

    When the money exists.

    When your current team has reached its capacity either time or talent wise.

    When you recognize the need for someone specialized in a specific area like finance, IT, etc. #QBOchat

  23. A1: Hiring an employee should be about making a metric in your business better, not just because you feel like it is time. #QBOchat
  24. @BizBooksCloud @MeganTarnow That is probably more since she is the owner and wants to focus on biz development versus production. #QBOchat
  25. Q2: Financially speaking, do you have a guideline as to how much revenue you expect each employee to manage? #QBOchat https://t.co/4AH1DIYbZL

    Q2: Financially speaking, do you have a guideline as to how much revenue you expect each employee to manage? #QBOchat pic.twitter.com/4AH1DIYbZL
  26. FYI – There are 9 q’s today, so it is going to go fast! #QBOchat
  27. A1: For us, we forecast based upon sales and ticket system volume to determine if/when we ought to look at hiring someone; or if a project determines we need to create a new role to meet a specific need. #qbochat
  28. A1: @QBOchat @IconisGroup Outsourcing is a good option as well. But at some point, bringing on an employee is the next logical step #qbochat
  29. Hi all Sarah from Errol here tweeting from the road! #QBOchat
  30. There may be some cases where it isn’t right for the business to hire someone else. Maybe there efficiencies that can be created or production can be outsourced? #QBOchat
  31. A2: At this time, no, we do not. Instead, as a #SaaS, we use ticket, phone, and live chat volume. This kind of metric could be useful to us, however. #qbochat
  32. A2: I’ve seen some firms say each employee should be $100K-$200K of revenue. Depends on what all you do and your expected margins #QBOchat
  33. Q3: How do you decide between hiring someone in production (bookkeeping, etc) or someone on the administrative/operational side? #QBOchat https://t.co/7X6CjeUWOn

    Q3: How do you decide between hiring someone in production (bookkeeping, etc) or someone on the administrative/operational side? #QBOchat pic.twitter.com/7X6CjeUWOn
  34. Q3: I’m pretty much just following along here looking for ideas. #QBOchat
  35. Ditto, since I have no employees and my first will be my spouse RT @MeganTarnow Q3: I’m pretty much just following along here #qbochat
  36. A3: I think you’d hire for production long before you hire another admin type role. You need resources to expand the business before more overhead can be spent. #QBOchat
  37. But, I think for a lot of proadvisors out there, they need to really figure out if they want to do the work or run a business. It is definitely 2 different things. #QBOchat
  38. Q4: Where do you find talent? What resources do you use? #QBOchat https://t.co/hLweALXhZJ

    Q4: Where do you find talent? What resources do you use? #QBOchat pic.twitter.com/hLweALXhZJ
  39. A3: has anyone considered selling an equity stake? I’ve got employees, but feel like I could really use a #partner. #QBOchat
  40. A3: @QBOchat Great question. Sometimes you luck out and find an employee who can wear both hats.#QBOchat
  41. A4: hire folks you know, go through someplace like @Accountemps, post far and wide. We’ve done a little of each. #QBOchat
  42. @MeganTarnow I think the next few years we’ll see a trend of businesses consolidating. Run a bookkeeping firm can be really hard. #QBOchat
  43. A4: Posting on job boards is a great way to attract a wide variety of talent. Setting specific requirement for the role is a nice way to whittle down that list.

    There are a lot of fish in the sea, but sometimes you just want the sharks. 🙂 #QBOchat

  44. @QBOchat Some firms seem to have both a #Visionary and an #Integrator. I find I’m jealous of that. #QBOchat
  45. A4: Do NOT hire friends or family unless you are prepared to potentially lose that relationship completely. #QBOchat
  46. A4: I’ve used @indeed for my last few hires. They are pretty easy to use. #QBOchat
  47. @MeganTarnow @Accountemps Wearing my social media hat here-have you used social media to locate candidates? if so, which platforms? #qbochat
  48. @getclockshark I’ve got a 50 point questionnaire, adapted from @QBKaccounting, that gave me a lot of good insights when I was hiring. #QBOChat
  49. @QBOchat A4: Often the best talent is someone you’ve worked with in the past. Or someone who comes highly recommended from a trustworthy source. #QBOchat
  50. @MeganTarnow Yep, but you need all 3, right?! Being a business owner is one of the loneliest jobs on earth. You can’t always be completely open with employees because they don’t have the same at stake as you. #QBOchat
  51. Q5: Looking back at your previous hires, what advice would you give people on what to avoid during recruiting? #QBOchat https://t.co/xuL0vvnsyO

    Q5: Looking back at your previous hires, what advice would you give people on what to avoid during recruiting? #QBOchat pic.twitter.com/xuL0vvnsyO
  52. @QBOchat Hey @QBOchat, hope all is well…running late but here I am! #QBOchat Brandon Morris with Barons’, Inc. and Accounting Success Group located in Dauphin Island, Alabama
  53. A5: never hire out of desperation. You are never THAT desperate. #QBOchat
  54. A1: I’m probably past due to hire but haven’t yet…I need to look into this though 🙂 #QBOchat will be looking at the answers for sure!
  55. @sharearefund Hi Tiffany, I was originally a partner with @sharearefund in the beginning but I had to reorganize and part ways with my old business. So I would like to re-partner with you all. #QboChat
  56. A4: We’ve actually had a lot of success posting job openings on Craigs List, of all places. We’ve hired 4+ candidates that have worked out great and been with us for years. #qbochat
  57. @MeganTarnow Really great advice! Typically it ends up costing you double in time and money when you hire in that mindset #qbochat
  58. Q6: Which do you look at more, someone's experience or their personality? #QBOchat https://t.co/lkfjjTCxGE

    Q6: Which do you look at more, someone’s experience or their personality? #QBOchat pic.twitter.com/lkfjjTCxGE
  59. @QBOchat Are you familiar with @GrowthForce? I am actually seeking an outsource partner. Do you have any suggestions? #QboChat
  60. A5: Oh, we’ve made our fair share of mistakes over the years in recruiting (like hiring a whale that looked just like a shark) – we wrote a blog post to help people not make the same ones:  https://www.clockshark.com/Blog/five-keys-successfully-increasing-staff/  #QBOchat
  61. RT @QBOchat Q6: Which do you look at more, someone's experience or their personality? #QBOchat https://t.co/KZscGMx3M7

    RT @QBOchat Q6: Which do you look at more, someone’s experience or their personality? #QBOchat pic.twitter.com/KZscGMx3M7
  62. @getclockshark I love hearing bad stories so I can learn what to avoid!! There are so many hard decisions when hiring and it is hard to trust your gut. #QBOchat
  63. A5: @wickersonabike had some great hiring ideas! One was for you (the owner) to be one of the last people to interview the candidate. Let your team vet them first. #QBOchat
  64. A6: A toughie! Depending on the role, it may be personality or experience that transforms just a white shark into a “great” white shark. 🙂 #QBOchat
  65. Q7: What kind of skills do you look for in a bookkeeping candidate? #QBOchat https://t.co/to78TlRKKX

    Q7: What kind of skills do you look for in a bookkeeping candidate? #QBOchat pic.twitter.com/to78TlRKKX
  66. A6:@QBOchat an HM once told me “We can teach you what you don’t know, but we can’t teach you 2B nice.” #personality gets a vote #QBOchat
  67. @AeroWorkflow @QBOchat A6: This is a tough question. A certain level of experience must exist, but character and personality are harder to develop. A specific job skill can be learned. #QBOchat
  68. These are some great tips for those looking to hire! Especially loving that last tip… you know we love ‘automation’ over at Circulus! 😉 @getclockshark #qbochat  https://twitter.com/getclockshark/status/951554320138305536 
  69. @QBOchat Gut instincts can be so misleading, especially when you’re hungry! :p #QBOchat Let’s learn whatever we can from past hiring/recruiting experiences…even the bad ones.
  70. A7: Curiosity, more than anything. I want people who want to know WHY, and are hungry for ways to make things better. #QBOChat
  71. @MelanieWillis5 And, have a drive to make those details accurate each and every time. That is huge!!! #QBOchat
  72. @MeganTarnow Agree. Curiosity, initiative and a desire to improve processes. A problem solver. #QBOchat
  73. @avalara @QBOchat This is an excellent point about the importance of #personality. #QBOchat Customers may forget what you say, but they’ll never forget how you made them feel! Thanks for sharing!
  74. @MeganTarnow I want them to ask questions, take amazing notes, improve on processes, and be on the lookout for potential errors. #QBOchat
  75. @avalara So often I visit a prospect and no one can tell me WHY they do something a certain way. It’s just the way it’s always been. We all need to ask the question, all the time. #QBOchat
  76. @QBOchat A8: Depending on the job you are hiring for, don’t be shy on asking situational questions. It helps to get the candidate thinking differently and usually results in deeper discussion. #QBOchat
  77. Q9: What are some warning signs to look out for when hiring? #QBOchat https://t.co/1HAkV0VJyX

    Q9: What are some warning signs to look out for when hiring? #QBOchat pic.twitter.com/1HAkV0VJyX
  78. A8: Swim far away from hypothetical questions. What are some specific situations where the recruit felt challenged but was able to surmount that challenge? What lesson did they learn? #QBOchat
  79. A9: attitude. It’s easy to test for technical skills; harder to test for fit. #QBOchat
  80. A9: When you’re a shark, everything is a little fishy, so this can be hard to know. ><)))*> #QBOchat

    @MeganTarnow
    is spot on. Attitude is key, and eye contact. 🙂

  81. @QBOchat A9: First impressions are important. If the cover letter is too generic that’s a big ?? from us. #QBOchat
  82. That’s it for this week’s #QBOChat, thanks for taking the time to tweet with us!
  83. Next week we’ll be having an Open Q&A. Schedule it on your calendar now! #QBOchat
  84. Remember to sign up for our newsletter to get the most up-to-date news on #QuickBooks and #QBOchat.  http://bit.ly/2nJVXIC 

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QBOchat Admin

#QBOchat began in July 2013 with the simple idea to host a weekly Twitter conversation around QuickBooks Online (QBO). We have since grown into a very strong community comprised of a diverse group of users. Our weekly tweet chat is held each Thursday at 3:00PM Eastern. The discussions cover a wide range of topics including QBO’s latest features and updates, business operation tips and apps that integrate with QBO, to name just a few.

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