09/12/13 Chat with Bill.com

QuickBooks Online Tweet Chat with Bill.com

09/12/13 #QBOchat Transcript

  1. Welcome everyone to our weekly #QBOchat. Please introduce yourselves to the group -> Name, location and position.
  2. Welcome everyone! I’m Cathy Iconis, CEO of @IconisGroup in the ATL! #qbochat
  3. Awesome! Storm? Are you ok? RT @accountingpeace Survived the storm in Memphis! I am here. #qbochat
  4. Brent here, owner of Keeping Books & Computing Consulting LLC, in Utah #qbochat
  5. I’m Rebecca, I’m an aspiring CPA and bookkeeper @Iconisgroup #qbochat
  6. Hasn’t rained in a month. Was worried I would be without power & Internet. #qbochat
  7. RT @IconisGroup Welcome everyone to our weekly #QBOchat. Please introduce yourselves to the group -> Name, location and position.
  8. Hi! @Tsheets here #QBOChat managed by @JessieSpeck#marketing programs mgr – Live from Boise, Idaho!
  9. @Billcom here! Happy to be a part of tonight’s #QBOchat
  10. That’d be awful timing! RT @accountingpeace Hasn’t rained in a month. Was worried I would be without power & Internet. #qbochat
  11. Jody Jordan CPA who loves bookkeeping in the Memphis area. #qbochat
  12. Tonight we are dedicating our chat to all things Bill.com. Who has used the product before? #QBOchat
  13. #qbochat Julie Lubetkin, VP, Accountant Channel, here from Bill.com in Palo Alto, CA
  14. Oops -> @Billcom RT @IconisGroup Tonight we are dedicating our chat to all things @Billcom. Who has used the product before? #QBOchat
  15. Apparently twubs wants to change Bill{.}com to a link!! #qbochat
  16. oops! That’s what that was all about? eek!
    RT @CathyIconis Apparently twubs wants to change Bill{.}com to a link!! #qbochat
  17. @KeepingBooksCC If @taxgrl were here, I’d suggest she’d make an app of all the tax laws. #qbochat
  18. Awesome @QBOnline Roadshow today in #Boise. Lots of love from the presenters about @billcom #QBOChat
  19. I have! RT @IconisGroup Tonight we are dedicating our chat to all things Bill.com. Who has used the product before? #QBOchat
  20. Those silly people at @billcom that have to make their name the same as their website! 😉 #qbochat
  21. RT @tsheets Awesome @QBOnline Roadshow today in #Boise. Lots of love from the presenters about @billcom #QBOChat
  22. Remember, you can join #QBOchat on #twubs using your twitter account to get a live feed of this chat. twubs.com/qbochat
  23. RT @CathyIconis RT @tsheets Awesome @QBOnline Roadshow today in #Boise. Lots of love from the presenters about @billcom #QBOChat
  24. Love it! RT @cathyiconis: RT @tsheets Awesome @QBOnline Roadshow today in #Boise. Lots of love from the presenters about @billcom #QBOChat
  25. I’m so excited about tonight and stepping outside our normal routine to highlight @billcom. #qbochat
  26. I started using @billcom when I joined @iconisgroup back in November. I’m basically in love. 🙂 #qbochat
  27. sorry im late, watching coverage of fire at the boardwalk here by me, very sad #qbochat
  28. RT @CathyIconis I’m so excited about tonight and stepping outside our normal routine to highlight @billcom. #qbochat
  29. RT @taxgrl sorry im late, watching coverage of fire at the boardwalk here by me, very sad #qbochat
  30. The first question is right around the corner, when answering start with A1, A2, etc. #QBOchat
  31. We think you’re pretty awesome too ;)RT @rabshaka21 started using @billcom when I joined @IconisGroup Nov I’m basically in love 🙂 #qbochat
  32. From the @QBonline trainer today: She requires her clients to use @Billcom . Period. Gone are the days of paper checks! #QBOChat
  33. RT @tsheets From the @QBonline trainer today: She requires her clients to use @Billcom . Period. Gone are the days of paper checks! #QBOChat
  34. Q1: We’ll start with a question for @Billcom. Tell us about what your product does? #QBOChat
  35. RT @tsheets From the @QBonline trainer today: She requires her clients to use @Billcom . Period. Gone are the days of paper checks! #QBOChat
  36. Q1: Bill.com is cloud-based solution that eliminates paperwork #QBOchat
  37. Q1: It helps automate AP & AR & it’s awesome to help you and your clients manage documents and #cashflow #QBOchat
  38. RT @billcom Q1: Bill.com is cloud-based solution that eliminates paperwork #QBOchat
  39. How many people have heard of @billcome before tonight? #qbochat
  40. RT @billcom Q1: It helps automate AP & AR & it’s awesome to help you and your clients manage documents and #cashflow #QBOchat
  41. @billcom is so wonderful for our virtual office environment. #QBOChat
  42. @billcom is so wonderful for our virtual office environment. #QBOChat
  43. I almost signed up at the vCon, but for my own business, it is overkill, I think #qbochat
  44. I have a client that it would be perfect for, but they are all Mac and use AccountEdge, which isn’t supported, right? #qbochat
  45. @KeepingBooksCC Or are these the pesky contractors that want job costing? #qbochat
  46. @CathyIconis They are the same ones with complicated job costing needs, we have been over this 🙂 #qbochat
  47. MT @KeepingBooksCC I have a client that it would be perfect for, but they are all Mac and use AccountEdge, which isn’t supported? #qbochat
  48. @billcom I like being able to click a link and see the invoice. No need to track paper down. #qbochat
  49. RT @accountingpeace @billcom I like being able to click a link and see the invoice. No need to track paper down. #qbochat
  50. Auditor’s dream! RT @accountingpeace @billcom I like being able to click a link and see the invoice. No need to track paper down. #qbochat
  51. Amen sista! RT @accountingpeace @billcom I like being able to click a link and see the invoice. No need to track paper down. #qbochat
  52. @CathyIconis #qbochat LOL, yes, you are! But I’m here now… had connectivity issues due to t-storms rolling through
  53. Not to mention the fact that you get unlimited doc storage! @billcom I hope I’m not overstepping by shouting about it 🙂 #qbochat
  54. @billcom That would work fine, although csv imports aren’t terribly easy on AccountEdge, but better than QuickBooks! #qbochat
  55. Who do you guys usually like to test new apps on? Yourselves or clients? #qbochat
  56. @KeepingBooksCC I haven’t even tried uploading a CSV on QB, it’s a pain? #qbochat
  57. @keepingbookscc Let us know if you want help walking through it. We’re happy to get you set up & start making things easy for you #QBOchat
  58. @CathyIconis I always like to test on my own files first, if possible #qbochat
  59. Q2: What are some of your major pain points when managing your clients’ bills (or your own)? #QBOchat
  60. @rabshaka21 It doesn’t work in @QBOnline except for a few list areas, that is why we have @transactionpro #qbochat
  61. @rabshaka21 Well, I was referring to desktop, which won’t do it without third party or converstion to iif #qbochat
  62. I agree. RT @taxgrl @CathyIconis I always like to test on my own files first, if possible #qbochat
  63. LOL! You like to test on your employees? haha RT @billcom @cathyiconis Our employees 😉 #qbochat
  64. @CathyIconis I test on my own company unless I have a client with a severe pain point and wants to be a guinea pig #qbochat
  65. RT @IconisGroup Q2: What are some of your major pain points when managing your clients’ bills (or your own)? #QBOchat
  66. A2. Making sure a bill doesn’t get lost in the paperwork (or email inbox). #qbochat
  67. Don’t get any ideas about employee guinea pigs!! 🙂 🙂 🙂 LOL RT @CathyIconis @billcom haha! #qbochat
  68. A2: getting them to me, getting info on what they are for #qbochat
  69. A2. I also worry about having checkstock sitting around the office (former forensic accountant) #qbochat
  70. @CathyIconis #qbochat I love being the tester of new software – I can handle the frustration and like making things better.
  71. @CathyIconis #qbochat I love being the tester of new software – I can handle the frustration and like making things better.
  72. Eek – for sure. Opens you up to #fraud. RT @cathyiconis: A2. I worry abt having checkstock sitting around (former forensic acct) #qbochat
  73. A2: approval of payments as well, which @billcom is GREAT for #qbochat
  74. Love it!! RT @KeepingBooksCC A2: approval of payments as well, which @billcom is GREAT for #qbochat
  75. RT @thinkx2 @CathyIconis #qbochat I love being the tester of new software – I can handle the frustration and like making things better.
  76. RT @CathyIconis A2. I also worry about having checkstock sitting around the office (former forensic accountant) #qbochat
  77. A2. It’s also hard for client’s to see how much they owe everyone collectively #qbochat
  78. RT @KeepingBooksCC A2: approval of payments as well, which @billcom is GREAT for – Also mentioned at today’s @QBOnline #qbochat #QBOChat
  79. How many of you have clients with an AP department? #qbochat
  80. we do for very small operations RT @KeepingBooksCC @rabshaka21 I don’t touch any client paper. #qbochat
  81. I can’t believe how much companies will pay their staff just so people can handle payables. #qbochat
  82. . @rabshaka21 Amazingly, some people can NOT give up the paper copies…of anything. 🙂 [shaking head] #QBOChat
  83. @rabshaka21 Ppl think there is safety/ comfort in paper but It slows you down, is a pain & opens you up to problems #qbochat #paperfree
  84. @KeepingBooksCC Yeah, we still get some envelopes of receipts & bills. #qbochat
  85. @rabshaka21 I make them scan it, make them buy a decent scanner 🙂 It motivates them to receive it all electronically #qbochat
  86. When I was a Director of Acct. 80% of my day was payables! #qbochat
  87. @tsheets I come from an old school banking environment. Whenever I do something in cloud, I think about how they would freak out #qbochat
  88. RT @accountingpeace When I was a Director of Acct. 80% of my day was payables! #qbochat
  89. I bet a lot of owners waste time on AP too just because they are afraid of giving over access to $$ #qbochat
  90. What scanner do you all recommend to clients? Any particular brand? #qbochat
  91. @rabshaka21 We hear it everyday! Clients love the #automation but make copies – just in case. 😉 #QBOChat
  92. Q3: How much do you think it really costs your clients to pay a bill? #QBOchat
  93. Cloud insecurity?RT @tsheets @rabshaka21 We hear it everyday! Clients love the #automation but make copies – just in case. 😉 #QBOChat
  94. @billcom It is very hard sometimes, they just can’t give up old habits #qbochat
  95. @CathyIconis @billcom We absolutely do! History logs on every change to every account. Forever. Good question. #QBOChat
  96. @CathyIconis @billcom We absolutely do! History logs on every change to every account. Forever. Good question. #QBOChat
  97. RT @KeepingBooksCC @billcom It is very hard sometimes, they just can’t give up old habits #qbochat
  98. Folks, don’t forget, this floor is open to any random question you may have for each other RE: payables and for @billcom #qbochat
  99. We preach the msg of #CloudSecurity all the time. Appreciate apps like @billcom that help companies make the transition. #QBOChat
  100. #qbochat @thinkx2: @CathyIconis I just started getting paid by clients who are using @billcom Love getting the electronic payments!
  101. MT @tsheets We preach the msg of #CloudSecurity all the time. Appreciate apps like @billcom that help companies transition. #QBOChat
  102. App love! RT @tsheets We preach the msg of #CloudSecurity. Appreciate apps like @billcom that help companies make the transition. #QBOChat
  103. My scanner is sitting right here beside me and still I put the brand name down wrong #qbochat
  104. @KeepingBooksCC Your honesty is what makes this conversation fun. Thanks for sharing! 🙂
    #qbochat
  105. @billcom, what are some of the other pain points that your clients have prior to signing up? #qbochat
  106. RT @CathyIconis @billcom, what are some of the other pain points that your clients have prior to signing up? #qbochat
  107. We love lurkers! Welcome! RT @BalanceSheetsCA Lurking on #QBOchat while I work 🙂
  108. @KeepingBooksCC I was trying to set mine up the other day and couldn’t find the software #qbochat
  109. @BalanceSheetsCA I find it impossible to lurk in tweet chat, can’t keep up when I come back after looking away #qbochat
  110. ninja -> RT @KeepingBooksCC @CathyIconis I use my Fujitsu ScanSnap on both Mac and Windows #qbochat
  111. @cathyiconis There’s generally a large cost to paying a bill b/c of all the steps req. On avg. it is $38 to pay the paper bill #QBOchat
  112. @Billcom Q- What are some upcoming new features that your camp is working on? @Tsheets loves new tools! #QBOChat
  113. That’s when you know it’s been a successful chat@KeepingBooksCC @BalanceSheetsCA #qbochat
  114. Holy COW! @billcom How can it possibly be $38 to pay a bill? #QBOChat
  115. Crazy! RT @billcom There’s generally a large cost to paying a bill b/c of all the steps. On avg. it is $38 to pay the paper bill #QBOchat
  116. RT @billcom There’s generally a large cost to paying a bill b/c of all the steps req. On avg. $38 per/ paper bill #QBOchat #WOW$ #QBOChat
  117. Q4: On average, how long does it take you (or your clients) to collect on open invoices? #QBOchat
  118. @rabshaka21 Yeah, opening the envelope, sorting the mail, scanning, inputting, approving, setting up payment, approval of payment #qbochat
  119. @billcom I’m guessing that it is staff time mostly? #qbochat
  120. RT @billcom There’s generally a large cost to paying a bill b/c of all the steps req. On avg. it is $38 to pay the paper bill #QBOchat
  121. Let’s also talk about how email isn’t a great form of bill approval. #qbochat
  122. @tsheets We have some exciting news coming early next week. Stay tuned & follow @billcom to get the latest news 😉 #QBOchat
  123. People don’t really try that, do they? RT @CathyIconis Let’s also talk about how email isn’t a great form of bill approval. #qbochat
  124. RT @billcom @tsheets We have some exciting news coming early next week. Stay tuned & follow @billcom to get the latest news 😉 #QBOchat
  125. @cathyiconis Yes- getting the bill, opening it, discussing w/ approver, work w/ vendor, check runs and more #QBOchat
  126. How would you even do email approvals for regular bills? #qbochat
  127. Same here! -> RT @tsheets @billcom We will most definitely stay tuned! #EdgeOfOurSeat Thanks! #QBOChat
  128. @rabshaka21 you send the bill as an attachment, wait for the approver to get around to it and send it back approved #qbochat
  129. RT @rabshaka21 How would you even do email approvals for regular bills? #qbochat – I’ve seen PO’s with Actual signatures. #caveman #QBOChat
  130. @iconisgroup We’ve found that for most people on the traditional paper process has a 45 day avg collection period on a receivable #QBOchat
  131. @CathyIconis looks like we lost you to your scanner, what model? #qbochat
  132. @billcom @iconisgroup -Incredible to think about 45 days for pmnt when the client usually asks work to be done ASAP. #QBOChat
  133. @KeepingBooksCC I got wrapped up in a discipline meeting with my 4 yr old #qbochat
  134. RT @billcom We’ve found that for most people on the traditional paper process has a 45 day avg collection period on a receivable #QBOchat
  135. RT @billcom We have some exciting news coming early next week. Stay tuned and follow @billcom to get the latest news 😉 #QBOchat
  136. @CathyIconis @KeepingBooksCC Hopefully you billed full time on that meeting! 😀 #QBOChat
  137. Q for @billcom Where is the help topic for “how to mark a bill paid outside of bill.com? #QBOChat
  138. I get paid so much faster than the average since I’m on @billcom #qbochat
  139. @tsheets yes, its always jurry up and get this done for me, but never I’ll hurry up and pay you #qbochat
  140. So late to #qbochat. Please bear with me as I scroll thought the posts.
  141. Wait! Big news from @billcom next week?! What is it???? #qbochat
  142. RT @billcom: @tsheets We have some exciting news coming early next week. Stay tuned & follow @billcom to get the latest news #QBOchat
  143. If he told us now, it wouldn’t be news next week!RT @CathyIconis Wait! Big news from @billcom next week?! What is it???? #qbochat
  144. LUV it! RT “@rabshaka21: We should make a theme song for the #qbochat
  145. Have I mentioned how great @billcom‘s customer support is? Especially if you tweet them 😉 #qbochat
  146. @iconisgroup @Tsheets @KeepingBookCC @Rabshaka21 I’d love to join in but deadlines are looming. Still learning though! #QBOChat
  147. Glad you could come! 🙂 RT @SherrellTMartin So late to #qbochat. Please bear with me as I scroll thought the posts.
  148. RT @CathyIconis Have I mentioned how great @billcom‘s customer support is? Especially if you tweet them 😉 #qbochat
  149. Thanks lady!! 🙂 RT @SherrellTMartin LUV it! RT “@rabshaka21: We should make a theme song for the #qbochat
  150. Nice! RT @accountingpeace @billcom I like being able to click a link and see the invoice. No need to track paper down. #qbochat
  151. Me too RT @accountingpeace #qbochat with @billcom and @IconisGroup tonight! Adding more Cloud knowledge to my practice.”
  152. Q5: How can @Billcom help accountants grow their practice? #QBOchat
  153. @BalanceSheetsCA gotcha, I personally block out this time because I am committed to cloud accounting and want to get better at it #qbochat
  154. @BalanceSheetsCA I hear you, a dear friend of mine has been trapped in the E&Y tower for 3 nights in a row past midnight. #hardcore #qbochat
  155. @cathyiconis @Billcom 45 Days is pretty normal. The #Smallbiz payment cycle can put some businesses under #QBOChat
  156. Accountants using @billcom spend less time managing paper, bills & more time on more value-added services #QBOchat
  157. RT @billcom Accountants using @billcom spend less time managing paper, bills & more time on more value-added services #QBOchat
  158. RT @IconisGroup Q5: How can @Billcom help accountants grow their practice? #QBOchat
  159. @CathyIconis Thanks, but QBO isn’t my only cloud accounting love 🙂 #qbochat
  160. @tsheets @QBOnline @billcom definitely checking into it. couple of stubborn clients thought. Any recommendations how to handle? #QBOChat
  161. RT @rabshaka21 @KeepingBooksCC @BalanceSheetsCA gotcha, I personally block out this time because I am committed to cloud accounting #qbochat
  162. @SherrellTMartin Automating & practicing #CloudAccounting – Efficiency & Convenience results. SAVE $$! That’s an easy sell . #QBOChat
  163. Referral Program with apps = additional revenue streams  appcenter.intuit.com/promos/proadvi @thinkx2 thanks for the info this week! #qbochat
  164. Yes give us a preview RT “@CathyIconis: Wait! Big news from @billcom next week?! What is it???? #qbochat
  165. The other ONE? Are you cheat on QBO? 😉 RT @KeepingBooksCC @billcom works with the other one I use and support too! #qbochat
  166. @tsheets I know. That’s my biz model but somehow I keep getting on-site clients. Gonna have to put my for down #QBOChat
  167. @rabshaka21 Yup, love Xero, looking forward to QBO catching up in ease of use 🙂 #qbochat
  168. I could pretend quarrel here. RT @KeepingBooksCC @rabshaka21 Yup, love Xero, looking forward to QBO catching up in ease of use 🙂 #qbochat
  169. RT @KeepingBooksCC @rabshaka21 Yup, love Xero, looking forward to QBO catching up in ease of use 🙂 #qbochat
  170. This has been fun! @tsheets is proud to share the @QBOnline eco-system w/ @Billcom Can’t wait for the updates! #AppLove #QBOChat
  171. Two more minutes folks, get your fresh questions in while you can! #qbochat
  172. I haven’t tried it much, but the Harmony QBO looks like a great stride in that direction #qbochat
  173. RT @tsheets This has been fun! @tsheets is proud to share the @QBOnline eco-system w/ @Billcom Can’t wait for the updates! #AppLove #QBOChat
  174. Will do! –> RT @thinkx2 @IconisGroup #qbochat You’re Welcome! Now sign some clients up!
  175. That’s it for our weekly #QBOchat! Thanks everyone for joining us!
  176. @sherrelltmartin Yes, 2 levels of cust. online certification- expert & guru (if you have a console). Expert takes approx. 6 hrs. #QBOchat
  177. @CathyIconis Not yet, I am still to small to justify the expense, but I expect I will in the next 6 months #qbochat
  178. Boy… I offered nothing to #qbochat tonight… Sorry 🙁
  179. If you are interested in trying out @billcom we’re happy to answer questions or you can check it out here: app.bill.com/ConsoleSignup #QBOchat
  180. For Xero Cert, it was $187 on special at the time #qbochat
  181. Enjoyed it! Thanks@billcom. Will keep eyes peeled for big announcement. #qbochat
  182. Until then, make sure to join our LinkedIn Group: ow.ly/njWRE #qbochat
  183. RT @accountingpeace Enjoyed it! Thanks@billcom. Will keep eyes peeled for big announcement. #qbochat
  184. Glad I made it. And got caught up quickly. ?“@IconisGroup: That’s it for our weekly #QBOchat! Thanks everyone for joining us!”
  185. RT “@accountingpeace: Enjoyed it! Thanks@billcom. Will keep eyes peeled for big announcement. #qbochat

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