#QBOChat 07/11/2013 Transcript

Iconis Group ‏@IconisGroup 
Hello everyone! Thanks for joining our first ever #qbochat!

Iconis Group ‏@IconisGroup 
Please introduce yourselves to the group. #qbochat

Iconis Group ‏@IconisGroup 
Remember to include the hashtag -> #qbochat in your tweets so they show up on the tweetchat feed.

Iconis Group ‏@IconisGroup
We recommend you use http://twubs.com to participate in the chat #qbochat

Cathy Iconis ‏@CathyIconis
Hello! I’m @CathyIconis, owner of @IconisGroup. I’m so excited to join you guys! #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat Hi Brent here from Utah

Iconis Group ‏@IconisGroup
Welcome @CathyIconis! #qbochat

Iconis Group ‏@IconisGroup
Hi Brent, glad you are joining us! #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat Owner of Keeping Books & Computing Consulting LLC

Iconis Group ‏@IconisGroup
We’ll do introductions for the first 10 minutes then go into our 5 questions to chat about tonight. #qbochat

Iconis Group ‏@IconisGroup
@KeepingBooksCC, how long have you been using #qbo? #qbochat

Iconis Group ‏@IconisGroup
Welcome Rebecca!! #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat Since I became a ProAdvisor last October

Iconis Group ‏@IconisGroup
Tonight we’ll be chatting about the company preferences in #qbo #qbochat #intuit

Iconis Group ‏@IconisGroup
If you are just joining our chat, please introduce yourselves to the group. #qbochat

Cathy Iconis ‏@CathyIconis
Overall, do you guys like or dislike QuickBooks Online? #qbochat

Iconis Group ‏@IconisGroup
Welcome, Peter. Glad you could join us tonight. #qbochat

Cathy Iconis ‏@CathyIconis
Peter!!! It is so cool to see you on here! #qbochat

Iconis Group ‏@IconisGroup
We are still doing introductions and our first question will go out at 7:10 #qbochat

Cathy Iconis ‏@CathyIconis
@peter_pc, you want to tell everyone what ITO is? #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat I would say I like it, but as a Xero advisor as well, I would say it could use improvement

Brent Blackburn ‏@KeepingBooksCC
#qbochat as could Xero, but the user interface is slicker with Xero

Cathy Iconis ‏@CathyIconis
@keepingbookscc, what do you think is the biggest drawback in qbo now? #qbochat

Iconis Group ‏@IconisGroup
We are still welcoming new participants! Make sure to introduce yourself as you join in! #qbochat

Iconis Group ‏@IconisGroup
Friendly reminder, make sure to include the hashtag -> #qbochat in your tweets.

Brent Blackburn ‏@KeepingBooksCC
#qbochat inventory, job costing, and reducing the number of clicks and refreshes needed to do anything

Iconis Group ‏@IconisGroup
@Keepingbookscc – QBO does do job costing. #qbochat

Iconis Group ‏@IconisGroup
Is everyone ready for the first question of the night? #qbochat

Iconis Group ‏@IconisGroup
When replying, you can always just include Q1, Q2, etc in the beginning of your tweet. #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat But it doesn’t do it very well

Iconis Group ‏@IconisGroup
Q1. Do you use account numbers? Why or why not? #qbochat

CrunchSum ‏@CrunchSum
Hello all! Glad to be participating in this #qbochat.

Cathy Iconis ‏@CathyIconis
I have to use account numbers with ALL of my clients. #qbochat

Iconis Group ‏@IconisGroup
Welcome @CrunchSum, glad you could make it! #qbochat

Iconis Group ‏@IconisGroup
You can always turn on or off account numbers under Company > Preferences #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat Q1 I don’t use them, because most people don’t think that way. They would be great for me, but clients think in names and words

Iconis Group ‏@IconisGroup
You can turn account numbers on for the company, and individual users can choose to show them or not. #qbochat

Iconis Group ‏@IconisGroup
Welcom @mindy4Intuit! #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup Q1. Do you use account numbers? Why or why not? #qbochat

Rebecca Wells ‏@rabshaka21
@keepingbookscc You sounds very thoughtful. I don’t know that I’d be so patient. 🙂 #QBOChat

Cathy Iconis ‏@CathyIconis
I have a specific numbering system I use for almost everyone! #qbochat

CrunchSum ‏@CrunchSum
At CrunchSum we do not currently use account numbers #qbochat

Cathy Iconis ‏@CathyIconis
1000 = Assets, 2000 = Liabilities, 3000 = Equity, 4000 = Revenue, 5000 = Cost of Sales, 6000 = Marketing, 7000 = G&A, 8000 = Other #qbochat

Iconis Group ‏@IconisGroup
@CrunchSum Why don’t you guys use account numbers? #qbochat

Iconis Group ‏@IconisGroup
Using account numbers allows you to organize your Chart of Accounts chronologically and not alphabetically #qbochat

Cathy Iconis ‏@CathyIconis
I also like using account numbers because it is easier when doing the data entry #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup Using account numbers allows you to organize your Chart of Accounts chronologically and not alphabetically #qbochat

Brent Blackburn ‏@KeepingBooksCC
@CrunchSum #qbochat I guess I just try to think of the client and how it will work best for them

Iconis Group ‏@IconisGroup
If you are just joining #qbochat, make sure to introduce yourselves!

Iconis Group ‏@IconisGroup
Would you guys ever think of a time you would use account numbers for a client? #qbochat

Iconis Group ‏@IconisGroup
If you are having issues keeping up with #qbochat, join us on http://twubs.com/qbochat . It’s faster!

CrunchSum ‏@CrunchSum
I think whether or not you use them depends on how large your clients’ chart of accounts are #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat Yes, if for some reason there is a need for many accounts, and a lot of them start with the same word

Iconis Group ‏@IconisGroup
Use Assign Account Numbers to edit all account names and numbers at the same time. #qbochat

Cathy Iconis ‏@CathyIconis
Have you guys found a way to organize the financials without account numbers? #qbochat

Iconis Group ‏@IconisGroup
To Assign Account Numbers go to Company > Chart of Accounts #qbochat

Iconis Group ‏@IconisGroup
RT @KeepingBooksCC #qbochat Yes, if for some reason there is a need for many accounts, and a lot of them start with the same word

Iconis Group ‏@IconisGroup
RT @CrunchSum I think whether or not you use them depends on how large your clients’ chart of accounts are #qbochat

CrunchSum ‏@CrunchSum
I think it also depends on how deep your clients’ chart of accounts is i.e. use of sub accounts, etc. #qbochat

Mary Longacre ‏@thinkx2
Yes, please! RT @CathyIconis Have you guys found a way to organize the financials without account numbers? #qbochat

Iconis Group ‏@IconisGroup
Ready for Q2? #qbochat

CrunchSum ‏@CrunchSum
@KeepingBooksCC Right. With our current client base, we have not found that we need to use them. #qbochat

Iconis Group ‏@IconisGroup
Q2. Do you use the email alerts? #qbochat

Iconis Group ‏@IconisGroup
@thinkx2 thanks for joining our #qbochat!

Cathy Iconis ‏@CathyIconis
How much time do you guys spend in the company preferences area? #qbochat

Cathy Iconis ‏@CathyIconis
Q2. We don’t use email alerts #qbochat

CrunchSum ‏@CrunchSum
At CrunchSum, we do not use email alerts. #qbochat

Cathy Iconis ‏@CathyIconis
@thinkx2 are you following #qbochat?

Mary Longacre ‏@thinkx2
Props to @QBOnline for figuring out how to do Cash Basis Financials correctly (the desktop version can’t!) #qbochat

Iconis Group ‏@IconisGroup
Have the alerts from your home page emailed to you by turning on email alerts in the Company Preferences area #qbochat

Cathy Iconis ‏@CathyIconis
@thinkx2 They can’t? #qbochat

Iconis Group ‏@IconisGroup
RT @thinkx2 Props to @QBOnline for figuring out how to do Cash Basis Financials correctly (the desktop version can’t!) #qbochat

Mary Longacre ‏@thinkx2
@CathyIconis Just stumbled across it by accident. Tell me what #qbochat is all about!

CrunchSum ‏@CrunchSum
@thinkx2, that’s an interesting fact to know. Was not aware of that. #qbochat

CrunchSum ‏@CrunchSum
Out of curiosity, what browser does everyone use to access QBO? #qbochat

Iconis Group ‏@IconisGroup
.@thinkx2 the #qbochat is a new weekly tweet chat hosted by @IconisGroup. Find out more here: http://iconisgroup.com/resources/qbochat/ …

Cathy Iconis ‏@CathyIconis
I use Chrome all the time #qbochat

CrunchSum ‏@CrunchSum
Have any of you noticed that there are particular times during the day where QBO tends to run slower than others? #qbochat

Iconis Group ‏@IconisGroup
Get urgent issues that prevent access to your data, shown at the top of your home page emailed to you with email alerts. #qbochat

Cathy Iconis ‏@CathyIconis
@CrunchSum The end of the month! #qbochat

Iconis Group ‏@IconisGroup
Just a reminder, make sure to use the hashtag -> #qbochat to be included in the chat feed.

CrunchSum ‏@CrunchSum
@CathyIconis, interesting. We have also noticed it seems to run slower in the morning hours (PDT) #qbochat

Iconis Group ‏@IconisGroup
You can also receive messages from other users using the email alerts function. #qbochat

Iconis Group ‏@IconisGroup
RT @peter_pc we use Chrome to access QBO clients #qbochat

Rebecca Wells ‏@rabshaka21
Firefox, Crome doesn’t seem as stable @crunchsum RT Out of curiosity, what browser does everyone use to access QBO? #qbochat

Iconis Group ‏@IconisGroup
RT @CrunchSum Have any of you noticed that there are particular times during the day where QBO tends to run slower than others? #qbochat

CrunchSum ‏@CrunchSum
At CrunchSum, we use Chrome as well. #qbochat

Cathy Iconis ‏@CathyIconis
Has anyone else been having issues with the screen kicking back two screens instead of just one when running reports, etc? #qbochat

Cathy Iconis ‏@CathyIconis
Are many of your @QBOnline clients on Macs? #qbochat

Iconis Group ‏@IconisGroup
Q3. What kind of customization have you done on your invoices? #qbochat

Iconis Group ‏@IconisGroup
Remember you can always test QBO’s features on their sample company. https://lvdc.qbo.intuit.com/c23/v63.121/951834574/frameset?htype=new … #qbochat

Cathy Iconis ‏@CathyIconis
I’m a complete dork and love to customize the invoices for my clients. It’s all about #branding! #qbochat

CrunchSum ‏@CrunchSum
Minor customization only. i.e. adding company logo, tweaking whether fields like quantity and/or rate are visible, etc. #qbochat

CrunchSum ‏@CrunchSum
Q3. As well as customization of company info placement #qbochat

Cathy Iconis ‏@CathyIconis
I go all out and change the colors, fonts, etc to try to look like the #brand (as much as possible) #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat I use it on my Mac more often, and I have one client who uses it on a Mac

Iconis Group ‏@IconisGroup
You can customize how activity is grouped and subtotaled on invoices. #qbochat

Mary Longacre ‏@thinkx2
@CathyIconis @QBOnline Yes, QuickBooks Online is a great option for a Mac-based small business #qbochat

Iconis Group ‏@IconisGroup
Does anyone like to use the Account Summary on their invoices? #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup You can customize how activity is grouped and subtotaled on invoices. #qbochat

Mary Longacre ‏@thinkx2
Love this! -> @CathyIconis I go all out and change the colors, fonts, etc to try to look like the #brand (as much as possible) #qbochat

Iconis Group ‏@IconisGroup
Customize invoices to include your company logo, return address, & email #qbochat

Cathy Iconis ‏@CathyIconis
What is your biggest pet peeve on invoice layout? #qbochat

Cathy Iconis ‏@CathyIconis
@thinkx2 Thanks! I actually did a lot of art when I was a kid and this is the only time I get to play with colors. #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis What is your biggest pet peeve on invoice layout? #qbochat

Mary Longacre ‏@thinkx2
@CathyIconis Customizing @QuickBooks invoices is one of my favorites things to do too. #qbochat

Cathy Iconis ‏@CathyIconis
@thinkx2 That’s awesome! What’s one of your tricks? #qbochat

Cathy Iconis ‏@CathyIconis
I hate it when people don’t include their contact information on invoices! #qbochat

Mary Longacre ‏@thinkx2
@CathyIconis My invoice pet peeve in @QBOnline: not being able to add custom fields #qbochat

Cathy Iconis ‏@CathyIconis
I’ve actually seen an invoice without the company name on it! #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis I’ve actually seen an invoice without the company name on it! #qbochat

Iconis Group ‏@IconisGroup
RT @thinkx2 @CathyIconis My invoice pet peeve in @QBOnline: not being able to add custom fields #qbochat

Iconis Group ‏@IconisGroup
Q4. What are the pro’s & con’s of using invoice automation? #qbochat

Cathy Iconis ‏@CathyIconis
Q4. I used to use invoice automation, but I had the account summary turned on and couldn’t keep up with applying payments b4 sent #qbochat

Rebecca Wells ‏@rabshaka21
It frightens me, I need to hear some pros and tips on this one. RT Q4. What are the pro’s & con’s of using invoice automation? #qbochat

Mary Longacre ‏@thinkx2
Here’s a question – what percentage of your time is spent in @QBOnline vs @QuickBooks desktop versions? #qbochat

Iconis Group ‏@IconisGroup
With invoice automation, you can automatically create invoices for all your customers who have unbilled activities #qbochat

CrunchSum ‏@CrunchSum
The only time at CrunchSum, we operate in QuickBooks desktop is when we are converting clients to QBO! #qbochat

Cathy Iconis ‏@CathyIconis
Q4. It’s awesome for people invoicing the same thing over and over again #qbochat

Brent Blackburn ‏@KeepingBooksCC
@rabshaka21 #qbochat Nothing to be afraid of, just consider whether you ever edit anything on invoices for time or goods before sending

Cathy Iconis ‏@CathyIconis
Q4. But, it is amusing that the emails go out at 2AM #qbochat

Iconis Group ‏@IconisGroup
RT @rabshaka21 It frightens me, I need to hear some pros and tips on this one. #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat If so, then don’t use automatic invoicing. Personally I don’t use it because there is not enough flexibility in the email sent

Iconis Group ‏@IconisGroup
RT @KeepingBooksCC #qbochat Nothing to be afraid of, consider whether you ever edit anything on invoices for time or goods before sending

Brent Blackburn ‏@KeepingBooksCC
#qbochat It doesn’t allow me to follow my branding well enough

Cathy Iconis ‏@CathyIconis
@KeepingBooksCC Do you email any of the invoices directly from #QBOnline? #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat If so, then don’t use automatic invoicing. Personally I don’t use it because there is not enough flexibility in the email sent

Mary Longacre ‏@thinkx2
In @QBOnline, you can get creative with what you put in the footer on an invoice – it allows custom text #qbochat

Cathy Iconis ‏@CathyIconis
RT @thinkx2 In @QBOnline, you can get creative with what you put in the footer on an invoice – it allows custom text #qbochat

Iconis Group ‏@IconisGroup
RT @thinkx2 In @QBOnline, you can get creative with what you put in the footer on an invoice – it allows custom text #qbochat

CrunchSum ‏@CrunchSum
We email all of our invoices to our clients via QBO. #qbochat

Iconis Group ‏@IconisGroup
You can select to have #QBOnline create invoices for all customers with new activity and have a message on the home page. #qbochat

Brent Blackburn ‏@KeepingBooksCC
#qbochat I print them to PDF and then do my own emails, so that the emails follow my branding and have my highly customized signature

Mary Longacre ‏@thinkx2
@CathyIconis What small business owner DOESN”T do their invoicing at 2 am? I do! #qbochat

Cathy Iconis ‏@CathyIconis
We do too! RT @CrunchSum We email all of our invoices to our clients via QBO. #qbochat

Cathy Iconis ‏@CathyIconis
We actually send all of our invoices to @Billcom, since all of our clients are on that too #qbochat

CrunchSum ‏@CrunchSum
@CathyIconis @QBOnline Yes, QuickBooks Online is a great option for a Mac-based small business #qbochat RT @thinkx2 #quickbooksonline

Iconis Group ‏@IconisGroup
RT @KeepingBooksCC #qbochat I print them to PDF & then do my own email, so that the emails follow my branding & have my customized signature

CrunchSum ‏@CrunchSum
Related to emailing invoices via QBO – how do you receive payments from your clients? CrunchSum uses Intuit Payment Network. #qbochat

Cathy Iconis ‏@CathyIconis
@thinkx2 Our clients are 100% on @QBOnline #qbochat

Mary Longacre ‏@thinkx2
I just became a member of the #qbochat Twub. For live tweets, photos, videos and more, check out http://twubs.com/qbochat

Cathy Iconis ‏@CathyIconis
We get all of our payments through @Billcom 😉 #qbochat

Iconis Group ‏@IconisGroup
@IntuitAccts Glad you could join us! #qbochat

CrunchSum ‏@CrunchSum
@cathyiconis do you know @Billcom compare to IPN? #qbochat

Cathy Iconis ‏@CathyIconis
@CrunchSum Both are $0.50 #qbochat

Iconis Group ‏@IconisGroup
Q5. Do you have billable expenses or time that gets charged to clients? How do you like QBO’s features to track this? #qbochat

Iconis Group ‏@IconisGroup
@IntuitAccts It looks like we have several of your #proadvisors on the #qbochat!

Cathy Iconis ‏@CathyIconis
We use billable expenses on some of our clients, but it can be really hard to keep up with. #qbochat

Iconis Group ‏@IconisGroup
Billable items can flow automatically onto the customer’s next invoice. #qbochat

Iconis Group ‏@IconisGroup
Just a few more minutes left in our first #qbochat!

Brent Blackburn ‏@KeepingBooksCC
#qbochat I currently track that time with an app for ipad and iphone, it is inconvenient to get into qbo every time to do that

Iconis Group ‏@IconisGroup
Employees and contractors who fill out time sheets can specify if activities should be billed to a customer. #qbochat

Cathy Iconis ‏@CathyIconis
@KeepingBooksCC Have you looked at @tsheets? #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup Billable items can flow automatically onto the customer’s next invoice. #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup Employees and contractors who fill out time sheets can specify if activities should be billed to a customer. #qbochat

Iconis Group ‏@IconisGroup
You can change how time charges look on printed or emailed sales forms. #qbochat

Cathy Iconis ‏@CathyIconis
@KeepingBooksCC @tsheets syncs/integrates with @QBOnline #qbochat

CrunchSum ‏@CrunchSum
Join the final minutes of the #qbochat! http://twubs.com/qbochat #quickbooksonline

Iconis Group ‏@IconisGroup
You can always automatically marking up billable charges to your clients in @QBOnline #qbochat #intuit

Iconis Group ‏@IconisGroup
RT @CrunchSum Join the final minutes of the #qbochat! http://twubs.com/qbochat #quickbooksonline

Cathy Iconis ‏@CathyIconis
RT @IconisGroup You can always automatically mark up billable charges to your clients in @QBOnline #qbochat #intuit

Iconis Group ‏@IconisGroup
Choose what to print in the Description column for each time activity on invoices #qbochat

Mary Longacre ‏@thinkx2
#qbochat has been great!

Iconis Group ‏@IconisGroup
Thanks for joining us!! RT @thinkx2 #qbochat has been great!

Iconis Group ‏@IconisGroup
We are wrapping up our first ever #qbochat. Will you be joining us next week?

Cathy Iconis ‏@CathyIconis
RT @IconisGroup We are wrapping up our first ever #qbochat. Will you be joining us next week?

Brent Blackburn ‏@KeepingBooksCC
#qbochat I will be here

Iconis Group ‏@IconisGroup
Next week, we’ll be talking about #invoices here on #qbochat! #intuit #quickbooks #bookkeeping

Iconis Group ‏@IconisGroup
Thank you to everyone for joining us tonight! #qbochat

Intuit Accountants ‏@IntuitAccts
@IconisGroup Thank you for hosting! Looking forward to the next #qbochat!

Iconis Group ‏@IconisGroup
Try to connect with the other participants throughout the week. We are pro-building our networks #qbochat

Iconis Group ‏@IconisGroup
RT @IntuitAccts @IconisGroup Thank you for hosting! Looking forward to the next #qbochat!

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#QBOchat began in July 2013 with the simple idea to host a weekly Twitter conversation around QuickBooks Online (QBO). We have since grown into a very strong community comprised of a diverse group of users. Our weekly tweet chat is held each Thursday at 3:00PM Eastern. The discussions cover a wide range of topics including QBO’s latest features and updates, business operation tips and apps that integrate with QBO, to name just a few.

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