#QBOChat 7/25/2013 Transcript

Cathy Iconis ‏@CathyIconis
How was everyone’s day today? #qbochat

Transaction Pro ‏@TransactionPro
thanks @CathyIconis spent a lot of time in QBO today #qbochat

Transaction Pro ‏@TransactionPro
#qbochat Spent today doing videos and other marketing materials for QBO

Transaction Pro ‏@TransactionPro
I am having a glass of wine #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro What type of videos? #qbochat

Transaction Pro ‏@TransactionPro
It is almost TGIF #qbochat

Iconis Group ‏@IconisGroup
Welcome everyone to our weekly #qbochat. Please introduce yourselves to the group.

Cathy Iconis ‏@CathyIconis
RT @TransactionPro It is almost TGIF #qbochat

Cathy Iconis ‏@CathyIconis
And I have vacation next week!!!! #qbochat

Transaction Pro ‏@TransactionPro
Getting Started Videos #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro I actually trained someone on how to import sales receipts today with your product! #qbochat

Transaction Pro ‏@TransactionPro
Karen from Transaction Pro Importer on the Intuit App Center #qbochat

Rebecca Wells ‏@rabshaka21
@CathyIconis LUCKY! you have worked for it! #qbochat

Iconis Group ‏@IconisGroup
Tonight we’ll be discussing #salestax. Who else hates it?! #qbochat

Cathy Iconis ‏@CathyIconis
Introduction time – name, location and what do you do? #qbochat

Cathy Iconis ‏@CathyIconis
I’m Cathy Iconis in Atlanta, GA and CEO of Iconis Group – a bookkeeping & consulting group #qbochat

Transaction Pro ‏@TransactionPro
Nashua NH here no sales tax here
#qbochat

Cathy Iconis ‏@CathyIconis
And I HATE salestax #qbochat

Avalara Events ‏@avalaraevents
Avalara, HQ Bainbridge Island WA, sales tax automation. We love sales tax, but don’t blame @CathyIconis #qbochat

Rebecca Wells ‏@rabshaka21
Rebecca, atlanta, Accounting #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents haha! Glad you guys could make it because you are the pros #qbochat

Transaction Pro ‏@TransactionPro
@avalaraevents do you think services will be subject to sales tax? #qbochat

Cathy Iconis ‏@CathyIconis
Did we scare everyone off with sales tax as the topic? #qbochat

Avalara Events ‏@avalaraevents
@TransactionPro It varies from state to state. Some states currently do tax services #qbochat

Cathy Iconis ‏@CathyIconis
We gotta get @cloudshifters in here too! Join us!! #qbochat

Iconis Group ‏@IconisGroup
In October 2012, Intuit released a new sales tax module for @QBOnline. #salestax #qbochat

Avalara Events ‏@avalaraevents
Here’s an example of recent sales tax on services for Minnesota http://www.taxrates.com/blog/2013/07/24/minnesota-sales-tax-on-services/ … @TransactionPro #qbochat

Cathy Iconis ‏@CathyIconis
Sorry, that is @cloud_shifters we need to join us! #qbochat

Cathy Iconis ‏@CathyIconis
I hated the old sales tax feature in @qbonline #qbochat

Transaction Pro ‏@TransactionPro
@avalaraevents are there any ecommerce sites that do sales tax correctly? #qbochat

Iconis Group ‏@IconisGroup
Here is more information about the release from @QBOnline’s blog http://ow.ly/njVZE #qbochat #salestax

Iconis Group ‏@IconisGroup
Q1. Who has used the new sales tax module in QB Online? How do you like it? #qbochat #salestax

Cathy Iconis ‏@CathyIconis
I’m still trying to recruit some more people for our tweetchat right now! #qbochat

Avalara Events ‏@avalaraevents
@TransactionPro Great Questions! Can’t speak for all, but ecom sites that use AvaTax are up-to-date on all taxability laws #qbochat

Iconis Group ‏@IconisGroup
You can find the sales tax center in @QBOnline by going to Company > Sales Tax. #qbochat

Transaction Pro ‏@TransactionPro
@CathyIconis Big bummer that developers do not yet have access to multiple sales tax rates in QBO coming later this year…. #qbochat

Cathy Iconis ‏@CathyIconis
We are missing @crunchsum this week. What’s up? #qbochat

Rebecca Wells ‏@rabshaka21
Q1 I haven’t ventured into the new sales tax section yet #qbochat

Transaction Pro ‏@TransactionPro
@crunhsum did a great guest blog post for us #qbochat

Cathy Iconis ‏@CathyIconis
A1. I’m pretty happy with the new sales tax section. Especially reporting on cash or accrual #qbochat

Transaction Pro ‏@TransactionPro
Oops @crunchsum did a great guest blog post for us #qbochat

Cathy Iconis ‏@CathyIconis
What about you @KeepingBooksCC – too busy for us tonight? #qbochat

Rebecca Wells ‏@rabshaka21
@TransactionPro I’m going to have to check that out @crunchsum #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro What do you mean by developers having access? #qbochat

Iconis Group ‏@IconisGroup
In the new sales tax center, you can set up sales tax to charge sales tax on invoices and other sales forms #qbochat #salestax

Avalara Events ‏@avalaraevents
@IconisGroup does the new sales tax center allow you to set up product taxability rules? #qbochat

Cathy Iconis ‏@CathyIconis
@_lisafields Are you able to join us for #qbochat?

Rebecca Wells ‏@rabshaka21
don’t be afraid @keepingbookscc @crunchsum @thinkx2 @miabookkeeper we really are going to make this fun #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents That is a good question. You mean different rates for different items? #qbochat

Transaction Pro ‏@TransactionPro
Developers can only access the old sales tax item before multi sales tax was turned on. Once turned on a mess for importing #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis Different tax rules in diff states & different rates w/in state for different items #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro That sucks #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents I doubt it is that smart, but I’m sure you alredy knew that! #qbochat

Iconis Group ‏@IconisGroup
You can combine rates from multiple agencies! With an option to combine up to 5 rates! #qbochat #salestax

Transaction Pro ‏@TransactionPro
I hoe that in the future in QBO you can set the sales tax item on the client #qbochat

Cathy Iconis ‏@CathyIconis
RT @TransactionPro Developers can only access the old sales tax item before multi sales tax was turned on – a mess for importing #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro That would be awesome!! #qbochat

Cathy Iconis ‏@CathyIconis
Awesome idea!! RT @TransactionPro I hope that in the future in QBO you can set the sales tax item on the client #qbochat

Iconis Group ‏@IconisGroup
@avalaraevents This is why we need you in our lives #qbochat

Iconis Group ‏@IconisGroup
get ready for Q2 #qbochat

Avalara Events ‏@avalaraevents
RT @IconisGroup @avalaraevents This is why we need you in our lives #qbochat

Iconis Group ‏@IconisGroup
Q2. What are some of the strangest Sales Tax laws you have to deal with? #qbochat #salestax

Avalara Events ‏@avalaraevents
@IconisGroup 🙂 #qbochat

Iconis Group ‏@IconisGroup
In Arkansas, a 6% tax is charged for tattoos, body piercings and electrolysis. #qbochat #salestax

Avalara Events ‏@avalaraevents
Here are some of the craziest sales tax facts we’ve found http://blog.avalara.com/2013/01/28/17-craziest-sales-tax-facts-tweetable/ … #qbochat

Transaction Pro ‏@TransactionPro
I think QBO has come a long way #qbochat

Avalara Events ‏@avalaraevents
For instance, Cars sold to blind veterans in Arkansas are exempt from sales and use tax #qbochat

Cathy Iconis ‏@CathyIconis
A2. I just get frustrated with Interior Design client that has to calculate tax at house being decorated. #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Yeah, where can I pick up a blind person in Arkansas to get a discount on a car? #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro I think QBO has come a long way #qbochat

Cathy Iconis ‏@CathyIconis
RT @avalaraevents For instance, Cars sold to blind veterans in Arkansas are exempt from sales and use tax #qbochat

Cathy Iconis ‏@CathyIconis
I wonder how the test drives work. #qbochat

Rebecca Wells ‏@rabshaka21
@CathyIconis @avalaraevents I’ll confess, this one took me a minute to pick up on the humor behind it. #qbochat

Transaction Pro ‏@TransactionPro
I was helping someone with imports in Canada companies can apply for a rebate on 50% of gratuities paid so ugly #qbochat

Iconis Group ‏@IconisGroup
In Connecticut, adult diapers go untaxed. Children’s diapers, on the other hand, are taxed. #qbochat #salestax

Cathy Iconis ‏@CathyIconis
@transactionpro What do you think is the best advancement in @QBOnline is? #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis Does your design client use the address of the house or is the billing address different? #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro I was helping someone with imports in Canada companies can apply for a rebate on 50% of gratuities paid so ugly #qbochat

Avalara Events ‏@avalaraevents
If you order a bagel to go in New York it’s tax free, unless it is sliced for you #governmentcuts #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis @transactionpro What do you think is the best advancement in @QBOnline is? #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents The address of the house #qbochat

Transaction Pro ‏@TransactionPro
Income list and downloaded transactions #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro Income list and downloaded transactions #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro I have to admint I still don’t like the new downloaded transactions screen. #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis depending on the state you might want to look up the sourcing rules for which address to use #qbochat

Rebecca Wells ‏@rabshaka21
@TransactionPro I’m so with you on the downloaded transactions. I LOVE it! #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Georgia has the worst records on how to determine that stuff – I spent a very long time researching it. #qbochat

Transaction Pro ‏@TransactionPro
Plus I love the audit log so much accountability #qbochat

Cathy Iconis ‏@CathyIconis
We were watching the audit log today to see how our import was working!! #qbochat

Iconis Group ‏@IconisGroup
In Alabama prescription drugs are tax exempt for humans but not for animals. #qbochat #salestax

Avalara Events ‏@avalaraevents
@CathyIconis States don’t always make it easy to find tax rules! We hear you. #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis We were watching the audit log today to see how our import was working!! #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Do you guys have a resource guide that makes it easy? #qbochat

Transaction Pro ‏@TransactionPro
Plus Intuit does not charge for QuickBooks Online Accountant #greatdeal #qbochat

Cathy Iconis ‏@CathyIconis
You know ADP & Paychex have a Master Tax Guide, we need a Master Sales Tax Guide! #qbochat

Rebecca Wells ‏@rabshaka21
@avalaraevents I need to look to see how you guys compile all of that information. It’s amazing how much is out there #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro Not a fan of QBOA yet either. #qbochat

Iconis Group ‏@IconisGroup
Texas: Until 2003, purchases of 5 donuts or less were tax exempt, but 6 or more were not #qbochat #salestax

Avalara Events ‏@avalaraevents
@CathyIconis We are coming out with a definitive guide to sales tax soon! We’ll let you know #qbochat

Cathy Iconis ‏@CathyIconis
@softwareguruCPA – Do you use #quickbooksonline? #qbochat

Iconis Group ‏@IconisGroup
@avalaraevents You guys will be the experts for Q3 #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Reserve a copy for me – unless it is really expensive. 😉 #qbochat

Iconis Group ‏@IconisGroup
Q3. What are some common issues you face with tracking #salestax? #qbochat

Cathy Iconis ‏@CathyIconis
A2. Mine is always making sure the correct code is put on an invoice. #qbochat

Avalara Events ‏@avalaraevents
@rabshaka21 The taxability info? Rate Assignments? #qbochat

Cathy Iconis ‏@CathyIconis
A2. That is where I would love to have a tax rate per client/job. #qbochat

Rebecca Wells ‏@rabshaka21
@avalaraevents Taxability info #qbochat

Iconis Group ‏@IconisGroup
The correct rate has to be selected on the invoice for the reporting to work right. #qbochat #salestax

Avalara Events ‏@avalaraevents
@rabshaka21 We have a global content team that ensures we have the latest info #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup The correct rate has to be selected on the invoice for the reporting to work right. #qbochat #salestax

Transaction Pro ‏@TransactionPro
I saw something on one of the communities can you adjust sales tax liabilities #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro I think you just have to adjust the invoices or sales forms. #qbochat

Avalara Events ‏@avalaraevents
Here’s a free sales tax rate lookup tool if you ever want to double check an address http://salestax.avalara.com/ #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro I saw something on one of the communities can you adjust sales tax liabilities #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro Or are you talking about credits you get from the state, etc? #qbochat

Transaction Pro ‏@TransactionPro
an you set a default sales tax item #qbochat

Iconis Group ‏@IconisGroup
RT @avalaraevents Here’s a free sales tax rate lookup tool if you ever want to double check an address http://salestax.avalara.com/ #qbochat

Cathy Iconis ‏@CathyIconis
I love the roll-up feature or combining the sales tax rates now. #qbochat

Iconis Group ‏@IconisGroup
One common issue is clients recording the sales tax payment as a check. #qbochat #salestax

Cathy Iconis ‏@CathyIconis
RT @IconisGroup One common issue is clients recording the sales tax payment as a check. #qbochat #salestax

Transaction Pro ‏@TransactionPro
@CathyIconis not sure on the liabilities just saw the question #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro @CathyIconis not sure on the liabilities just saw the question #qbochat

Iconis Group ‏@IconisGroup
You have to record your tax payments within the Sales Tax Center. #qbochat #salestax

Iconis Group ‏@IconisGroup
You can also record credits or additional charges when recording the sales tax payment. #qbochat #salestax

Transaction Pro ‏@TransactionPro
do you have to set up a new sales tax item if the rate changes #qbochat

Cathy Iconis ‏@CathyIconis
I bet you do or the old invoices go crazy! RT @TransactionPro do you have to set up a new sales tax item if the rate changes #qbochat

Cathy Iconis ‏@CathyIconis
We need some more funny sales tax stories @avalaraevents! #qbochat

Transaction Pro ‏@TransactionPro
Has anyone worked with non US QBO how is their sales tax center? #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro I haven’t. Are you guys going to sync with them? #qbochat

Rebecca Wells ‏@rabshaka21
@TransactionPro I was wondering that too #qbochat

Avalara Events ‏@avalaraevents
Interested in automating and not having to worry if the sales tax item is right? We have an upcoming webinar http://avlr.co/1bSx6JJ #qbochat

Iconis Group ‏@IconisGroup
@Avalaraevents Q4 is really for you!! #qbochat

Iconis Group ‏@IconisGroup
Q4. Has anyone used the add-on, @avalara to track sales tax? #qbochat #salestax

Transaction Pro ‏@TransactionPro
@CathyIconis we can import into non US versions but sales tax and multi currency are not yet available to developers #qbochat

Cathy Iconis ‏@CathyIconis
RT @avalaraevents Interested in sales tax automating? We have an upcoming webinar http://avlr.co/1bSx6JJ #qbochat

Cathy Iconis ‏@CathyIconis
@TransactionPro Isn’t there still a lot in the US version that is not available to developers too? #qbochat

Iconis Group ‏@IconisGroup
MT @avalaraevents Interested sales tax automating? We have an upcoming webinar http://avlr.co/1bSx6JJ #qbochat

Avalara Events ‏@avalaraevents
New Hampshire doesn’t have sales tax. This didn’t stop scammers from selling fake “sales tax certificates” #salestaxfacts #qbochat

Iconis Group ‏@IconisGroup
Here is a video on @avalara’s sales tax automation product. http://ow.ly/njScB #qbochat #salestax

Transaction Pro ‏@TransactionPro
@avalaraevens how does pricing work for your App flat fee or transaction based
#qbochat

Avalara Events ‏@avalaraevents
@IconisGroup Thanks for posting our vid! #qbochat

Cathy Iconis ‏@CathyIconis
RT @IconisGroup Here is a video on @avalara’s sales tax automation product. http://ow.ly/njScB #qbochat #salestax

Iconis Group ‏@IconisGroup
MT @avalaraevents New Hampshire doesn’t have sales tax. Scammers sold fake “sales tax certificates” #salestaxfacts #qbochat

Iconis Group ‏@IconisGroup
it’s a great video, thanks for making it! RT @avalaraevents @IconisGroup Thanks for posting our vid! #qbochat

Avalara Events ‏@avalaraevents
@TransactionPro Pricing based on transaction volume. Many pay pennies per transaction. #qbochat

Transaction Pro ‏@TransactionPro
@avalaraevents We are in New Hampshire #qbochat

Transaction Pro ‏@TransactionPro
#qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents How does the integration work? #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis Plugs directly into qbo and becomes default sales tax item. Very easy implementation #qbochat

Avalara Events ‏@avalaraevents
Once AvaTax is plugged into qbo you get automatic calculation on invoices, sales orders, and credit memos 1/2 #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents So it comes in as an item and not in the sales tax field? #qbochat

Avalara Events ‏@avalaraevents
And it’s always up to date with the latest rates and rules #qbochat

Cathy Iconis ‏@CathyIconis
RT @avalaraevents Once AvaTax is plugged into qbo you get automatic calculation on invoices, sales orders, and credit memos 1/2 #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis Yes, as an item. This may change in the future. #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Do you guys file the returns? #qbochat

Iconis Group ‏@IconisGroup
@avalaraevents We really liked this information on how @avalara integrates with @qbonline. #qbochat #salestax http://ow.ly/njTtq

Avalara Events ‏@avalaraevents
@CathyIconis We do file the returns! 90% of our qb customers also use us for filing #qbochat

Cathy Iconis ‏@CathyIconis
@IconisGroup Oops! That answers my question too! 🙂 #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents How many users do you have on @QBOnline? #qbochat

Iconis Group ‏@IconisGroup
RT @avalaraevents @CathyIconis We do file the returns! 90% of our qb customers also use us for filing #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents Do you offer any referral programs to accountants? #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis Yes! Many QB consultants are part of our accountants program http://www.avalara.com/aasp #qbochat

Iconis Group ‏@IconisGroup
Q5. What are some issues you face when reporting #salestax? #qbochat

Iconis Group ‏@IconisGroup
RT @avalaraevents @CathyIconis Yes! Many QB consultants are part of our accountants program http://www.avalara.com/aasp #qbochat

Avalara Events ‏@avalaraevents
What an awesome chat! We have to sign off in 10 mins, so if anyone has anymore questions for us, fire away #qbochat

Cathy Iconis ‏@CathyIconis
A5. I still get nervous with the cash method and making sure we are reporting tax when paid. #qbochat

Iconis Group ‏@IconisGroup
RT @avalaraevents What an awesome chat! We have to sign off in 10 mins, so if anyone has anymore questions for us, fire away #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis A5. I still get nervous with the cash method and making sure we are reporting tax when paid. #qbochat

Cathy Iconis ‏@CathyIconis
A5. This is especially the case when we change invoices after partial payment, etc. #qbochat

Iconis Group ‏@IconisGroup
The sales tax liability report shows total sales per municipality and the tax collected for each. #qbochat #salestax

Cathy Iconis ‏@CathyIconis
@avalaraevents The chats only an hour anyway! #qbochat

Iconis Group ‏@IconisGroup
To run the sales tax liability report click the month and then view report within the Sales Tax Center. #qbochat #salestax

Cathy Iconis ‏@CathyIconis
A5. I’ve also run into some issues when taxable items are returned. I feel like @QBOnline is missing that part. #qbochat

Transaction Pro ‏@TransactionPro
@avalaraevents are you using the QBSDK or the IPP #qbochat

Rebecca Wells ‏@rabshaka21
It’s really good you guys came. RT @CathyIconis @avalaraevents The chats only an hour anyway! #qbochat

Iconis Group ‏@IconisGroup
Quick tip: the gross sales amount in the Sales Tax Center is incorrect if you have combined tax rates. #qbochat #salestax

Cathy Iconis ‏@CathyIconis
@avalaraevents Be honest – how often do you get to spend an entire hour talking about sales tax? #qbochat

Iconis Group ‏@IconisGroup
RT @TransactionPro @avalaraevents are you using the QBSDK or the IPP #qbochat

Avalara Events ‏@avalaraevents
@rabshaka21 Thanks! #qbochat

Iconis Group ‏@IconisGroup
RT @CathyIconis @avalaraevents Be honest – how often do you get to spend an entire hour talking about sales tax? #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis One of our tweeters spends 8+hrs a day talking about sales tax #realtalk #qbochat

Cathy Iconis ‏@CathyIconis
RT @avalaraevents @CathyIconis One of our tweeters spends 8+hrs a day talking about sales tax #realtalk #qbochat

Iconis Group ‏@IconisGroup
RT @avalaraevents @CathyIconis One of our tweeters spends 8+hrs a day talking about sales tax #realtalk #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents How often do you get to drink a beer while doing it? #qbochat

Cathy Iconis ‏@CathyIconis
Ooh! Next time we can have a drinking game during #qbochat or is that inappropriate?

Rebecca Wells ‏@rabshaka21
RT @CathyIconis @avalaraevents How often do you get to drink a beer while doing it? #qbochat

Cathy Iconis ‏@CathyIconis
Leave it to me to be inappropriate. #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis When we have our summer BBQ’s, we have a beer or two. The evidence: https://www.facebook.com/media/set/?set=a.10153190670145727.1073741837.181813995726&type=3 … #qbochat

Avalara Events ‏@avalaraevents
@CathyIconis If you invent a sales tax drinking game, please let us know (strictly for informational purposes) #qbochat

Cathy Iconis ‏@CathyIconis
Awesome! RT @avalaraevents @CathyIconis When we have our summer BBQ’s, we have a beer or two. The evidence: https://www.facebook.com/media/set/?set=a.10153190670145727.1073741837.181813995726&type=3 … #qbochat

Cathy Iconis ‏@CathyIconis
@avalaraevents I have my own drinking game when sales taxes are involved. It’s called drown my sorrows. #qbochat

Iconis Group ‏@IconisGroup
That’s it for our weekly #qbochat! Thanks everyone for joining us!

Avalara Events ‏@avalaraevents
@CathyIconis AvaTax can help you with that 😉 #qbochat

Transaction Pro ‏@TransactionPro
Not inappropriate on the east coast office hours ended a few hours ago
#qbochat

Iconis Group ‏@IconisGroup
Until then, make sure to join our LinkedIn Group: http://ow.ly/njWRE #qbochat
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