Refund Policy

REFUND POLICY

Last updated 04/22/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may request a refund. Please see below for more information on our refund policy.

Please remember that these courses have taken countless hours to create. We have worked very hard to be very clear about what you are purchasing and what to expect in each course. But, we do want you to be completely satisfied with your purchase and offer this refund policy.

A refund will mean that you no longer have access to the course videos, materials, and downloads. If you do request a refund, you are still bound to our terms and conditions with any materials you do get.

REFUNDS

To be eligible for a refund, you must email your request to qbochat@iconisgroup.com within 14 days of your purchase.

Note: You will NOT be eligible for a refund after 14 days of your purchase.

After we receive your refund request, we will process your refund and remove you from the course you purchased and remove your access to any downloadable content. Please allow at least seven (7) days from the receipt of your request. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.