Valerie Heckman

Valerie Heckman - Community SpotlightName: Valerie Heckman
Twitter Handle: @vheckman
City, State: Naperville, IL
Business Name: Intuit
Business Website:
Title: Sr. Product Consultant
Certifications: ProAdvisor

What do you enjoy most about participating in #QBOchat each week?

I love connecting with others in the industry and learning new things! It’s also fantastic having the chance to share my QBO knowledge with practitioners and learn more about your experiences working with QBO and apps- we are all always learning so much from each other. I am always bummed when I have to miss the chat!

How did you find out about #QBOchat?

Kim Austin introduced me to the chat originally. It’s been a long time now and it’s been a joy to watch the community grow!

What do you do?

As a Senior Product Consultant at Intuit, I engage with accounting firms across the United States as they work toward their Firm of the Future goals; educating and providing resources on the features and functionality of QuickBooks Online Accountant, QuickBooks Online, and the Intuit Apps Ecosystem.

What’s the one problem you are best at solving for your clients?

My clients are accounting professionals, and my mission is to help make the move to the cloud less intimidating and way more exciting. I am especially good at helping people who are brand new to QuickBooks Online adjust to the navigation and learn new (and better!) ways of performing their work and helping their clients.

What are you most passionate about professionally?

I love learning ways to solve problems and introducing those solutions to others. Innovation is moving so fast that it’s very hard for anyone to keep up. I LOVE the “wow” moment when someone learns something that will take away a pain-point they’ve been limited by.

I am also passionate about helping accounting professionals understand and embrace big changes and challenges facing the industry.

I’m always interested in hearing about the best books on leadership, team building, etc. you’ve read or listened to. I travel a lot and enjoy trying new food on the road. Recently, I have become a podcast addict (especially anything with amazing storytelling) and when I have time, I love watching Chicago sports (Bears, Cubs, Blackhawks). I’m also a Star Wars fangirl, so we can geek out about the new movie or original trilogy. I don’t have any children, but I adore my two cats.

What topic would you like to see in a future #QBOchat?

I love topics where you all get to share what you’ve learned working with certain industries or unique experiences and what tools you are using in addition to QuickBooks Online.

Anything else you’d like us to know?

If you are going to be at QuickBooks Connect, please tweet me so we can meet up in real life! I’d love to chat!


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