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What is DocuSend?

What is DocuSend_

About DocuSend

DocuSend is the cost-effective way to streamline mailing of invoices and estimates. We asked them 8 questions, as a part of our “What Is” blog series, to learn more about their app and their company.

What is your App’s name, what do you do, & when did you get publishedon Intuit’s

Our app is DocuSend and we make it super easy for QBO users to mail invoices. No more printing, stuffing and stamping by hand! We were published in June 2017.

What was the main problem you were trying to solve when you first developed DocuSend?

We wanted to make mailing invoices quick and cost-effective. Most print to mail services require higher volumes and we wanted a way to help businesses with smaller volumes automate a very time-consuming process. Over 66% of people who receive invoices prefer to receive them via the US Mail.

What companies (or users) are the best fit for DocuSend?

Any company that needs to send communications through the mail – such as invoices, late notices, letters, etc… – will find DocuSend solves a problem for them. The majority of the companies using DocuSend are in the service industry in which monthly, quarterly or annual invoicing is a requirement.

Tell us about your users’ top 3 favorite features or benefits of DocuSend.

The top benefit of DocuSend is that it allows business owners to easily mail out invoices, eliminating a very manual process and giving them back time to focus on their business. DocuSend saves businesses both time and money. Our top feature that QBO customers love is our Remit To Address feature. Because QBO is limited in terms of template selection, we created a way for you to easily add a Remit To Address and Remit Envelope. The PDF insert is also popular as it’s a great marketing and communications tool. It is inserted as the last page in each of your envelopes, giving you the convenience of reaching your customers without the expense of additional postage. And you can print in color too!

Tell us about your company’s culture and leadership.

Our company has been in business for over 25 years, providing traditional high volume print to mail services. However, after listening to customers that had a need for printing and mailing smaller volumes, we created DocuSend. We are a small but very collaborative company, always looking to take care of our customers and make our product better, which in turn makes our customers more efficient. With a 95% customer retention rate, we must be doing something right!

How is DocuSend different from your competitors?

DocuSend is different from our competitors for a multitude of reasons. Ease of use, better technology, lower pricing, excellent customer support are just a few items that set us apart from our customers. In addition, we do not require set up fees, registration or minimum quantities. We value and treat our customers that mail 10 documents at a time the same as we treat our customers that upload thousands of documents!

What is the pricing for DocuSend?

The DocuSend App is free to download. You pay as you go and only for what you mail. For example, a one page black/white invoice is only $0.80! That’s not much more than the price of the stamp, and certainly less expensive than mailing manually.

Does DocuSend have any programs for Quickbooks ProAdvisors?

Yes! We have a great Referral Partner program that ProAdvisors can take advantage of. It allows them to provide an easy to use print to mail service to their clients that makes sending snail mail as simple as sending an email. It’s as easy as providing a referral link or integrating our API, and either way generates recurring revenue from every envelope we mail for their clients.

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