What is DocuSend?

About DocuSend

DocuSend is an extremely cost-effective way to outsource mailing QBO invoices and statements. We asked them 8 questions, as a part of our “What Is” blog series, to learn more about their app and their company.

What is your App’s name, what do you do, & when did you get published on Intuit’s Apps.com?

The name of our app is DocuSend, and it is actually a cloud-based mailroom designed especially for QBO users to mail invoices in minutes, no matter what the quantity. It completely eliminates QBO users having to print invoices, and stuff and stamp envelopes manually. We were initially published in June of 2017 with major updates released in December 2019. The new app is more advanced than any web-based billing service available, including our original app.

What was the main problem you were trying to solve when you first developed DocuSend?

We wanted to eliminate the tedious and time-consuming burden that business endure to mail invoices and statements. Our goal is to give time back to hard-working people so they can spend more time growing their businesses. Most print to mail services require monthly fees and charge monthly minimums, but DocuSend eliminates all of that with one low per document rate to mail one document or thousands. 

What companies (or users) are the best fit for DocuSend?

Any company that sends important documents through the mail benefits from using DocuSend. Mailing invoices, late notices, statements, letters and more is a great value for businesses that use DocuSend. And with no minimum charges, companies can bill for services as soon as they are complete. That’s because it takes less than two minutes to upload a PDF file to DocuSend and it’s mailed the next business day.

Tell us about your users’ top 3 favorite features or benefits of DocuSend.

  1. It takes about two hours to print, fold, stuff, seal, and stamp 200 envelopes. DocuSend takes less than two minutes to upload.
  2. It eliminates inventory, buying stamps, trips to the post office, manual labor, and improves cash flow.
  3. No more fighting to make templates fit in the window envelopes. PDF images are automatically adjusted to fit perfectly.

There’s a lot more than three. Just go to our website to find out what they are.

Tell us about your company’s culture and leadership.

Our company was founded in 1991 to provide traditional high-volume print to mail services to large companies with substantial billing data bases. DocuSend’s unique PDF technology lowers transactional costs that used to prohibit smaller businesses from outsourcing their bill distribution. The result is SMBs enjoy the same savings as large organizations. We are also a very collaborative company, focused on making products and services that make our customers businesses healthier. With a 95% customer retention rate, we must be doing something right!

How is DocuSend different from your competitors?

Many reasons. It is far and away the most automated and simplistic mailing service available. DocuSend is fully automated, keeping our unit prices consistently low. Automation is also why we do not require set up fees, registration or minimum quantities. Last but certainly not least, our customer support is unmatched. We value and treat customers that mail 10 documents the same as we treat our customers that upload thousands of documents.

What is the pricing for DocuSend?

The DocuSend App is free to download. You pay as you go and only for what you mail. For example, a one page black/white invoice is only $0.83. That’s includes postage and it is half the cost of mailing it internally.

Does DocuSend have any programs for Quickbooks ProAdvisors?

We have a great Referral Partner program that ProAdvisors can take advantage of. It allows them to provide an easy to use print to mail service to their clients that makes sending snail mail as simple as sending an email. It’s as easy as providing a referral link or integrating our API, and either way generates recurring revenue from every envelope we mail for their clients.

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