I hate QuickBooks

I monitor tweets that include a mention of QuickBooks. Since it is the beginning of the year, I’ve noticed a TON of tweets about how much people hate QuickBooks. I want to reach out, but I’m not sure I can be of assistance. QBCares does an amazing job reaching out and trying to help users out.

Of course, if it is an accounting issue or helping cleanup the books, I can help. But just tweeting, “I hate QuickBooks” doesn’t give me much information and I reluctantly move on. I don’t want to invade someone’s life just when they felt the need to vent. I KNOW that feeling!

So, I wanted to create this blog post for all the people who HATE QuickBooks. First, I’m guessing this is how you feel about QuickBooks. (Strong language in the video!)

I love Office Space!!

If you hate QuickBooks, you are NOT alone. But, know that most of the time people hate QuickBooks because (1) You can’t figure out how to do something, (2) The software isn’t doing what you expect it to do, or (3) Something might be wrong with the software.

Did you know there is a whole segment of accountants out there that still hates QuickBooks Online? Do you know why? Mostly because it acts differently than QuickBooks Desktop and that is what they are used to. I get it! Change is hard! But, you don’t hate your second child just because they don’t act the same way as the first child. You just learn to love them differently.

I’m here to help if you need help with QuickBooks Online.

In the meantime, deep breaths will get you through this. And, feel free to check out our site for some great information about QuickBooks Online.


Cathy Iconis

Cathy Iconis, CPA is the creator and facilitator of the weekly tweetchat #QBOchat and the website QBOchat.com - a community for QuickBooks Online Users. She is also the founder of Iconis Group, an Intuit Top 20 Firm of the Future, that supports small businesses all over the United States with their bookkeeping needs. She is a five-time recipient of the prestigious CPA Practice Advisor 40 Under 40 Award, given annually to just 40 people nationwide.


  1. Melissa Cruz on September 18, 2018 at 4:34 pm

    I am running QuickBooks Premier Edition 2015. As you know this version is no longer supported by QuickBooks. I don’t believe in replacing software that is working just because it isn’t supported. If I have an issue I will replace it. EXCEPT that almost immediately after not supporting my version of QB my software starts acting, well quirky.
    Yesterday I tried to add a new Sales Tax Code because of changes my made in the tax code. It caused my software to shut down – multiple times.
    I had issues when my last version of QB was no longer supported. My file became corrupt. I strongly suspect that QB creates issues for uses so that they are forced to update to the newest version. Much like when Apple slowed down old phones when they released a new one. This is a TERRIBLE sales tactic.
    I am currently searching for another accounting solution. Your prices are great, your product is okay, it is very user friendly but to corrupt files or create issues that force the purchase of new software is not ethical and an accounting software company should be ethical!
    I’ve used your products for approximately 15 years. I’ve only had these issues for the past two or three versions of QB. I knew when the new version was released that I would start having issues with my software that were serious enough to require me to purchase the newer version…turns out I was right.

    • QBOchat Admin on September 19, 2018 at 2:12 pm

      Melissa, thank you for your comment. I just wanted to make it clear that we are not associated with Intuit. We just love QuickBooks Online and have created this site around that love. Have you ever considered converting to QuickBooks Online?

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